![]() If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.Īs a matter of policy, BBB does not endorse any product, service or business. BBB Business Profiles are subject to change at any time. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.Īs a matter of policy, BBB does not endorse any product, service or business.BBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. International Van Lines: Best overall Allied Van Lines: Best for value Atlas Van Lines: Best for local Moves United Van Lines: Best for full-service moves North American Van. Read MoreīBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. I am not too worried about those things since that is the risk of the move. I did have several items damaged in the move as well as some damage to my interior walls. ![]() I did tell the foreman the price was too high, and he just shrugged. It appears they did not follow interstate shipment rules however, as pointed out by the owner I am not a moving expert and I do not understand the requirements however, seems highly irregular to not have proper documentation based on other interstate moves. I did request the company refund my deposit and they keep the additional $1,000 as a compromise since I can respect there is some possibility of under estimation as well as we did approve two extra wardrobe boxes. ![]() However, there was not proper documentation with the move and I do not see any justification for the $1,800. I had several phone calls with the company that ended in them yelling at me that it was all my fault. That my representative said not to do an inventory. When contacted by the company they stated ![]() They also did not provide the actual cubic feet used. The company did not provide an updated BOL at the time of load and did not provide an inventory. He told me not much he could do about it. When I confirmed the price over the phone with the foreman I told him it was too high. I did call to confirm the price since it was in excess of $1,800 on an estimated $4,488.78 move. It is not about the individuals, just she was afraid to have any problems. There was an issue at loading with the price however, my representative was a little intimidated with four men doing the move. I needed a representative to meet them since I was unable to get to the location in time. We had an agreed-on inventory at the time of the move. On 13Jan23 Light House Van Lines came to pick up my household goods.
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